Privacy Policy

Last updated May 2026

At AZIVAA, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform (azivaa.com). By using our site, you agree to the practices described here.

1. Information We Collect

Information you provide: name, email address, shipping address, phone number, and payment details when you register, purchase, or contact us.

Automatically collected: IP address, browser type, device information, pages viewed, time on site, referral source, and cookie identifiers.

From third parties: payment processors (Stripe), shipping carriers, and analytics providers may share data with us to fulfill orders and improve our service.

2. Cookies & Tracking Technologies

We use cookies and similar technologies. You can manage your preferences at any time via the Cookie Preferences link in our footer.

·Strictly Necessary — Authentication sessions, shopping cart, fraud prevention. Always active.

·Analytics & Performance — PostHog, Vercel Analytics. Helps us understand traffic and improve the site. Opt-out available.

·Marketing & Advertising — Social media pixels, retargeting. Used to show relevant ads. Opt-out available.

3. How We Use Your Information

·Process and fulfill your orders and handle returns
·Send order confirmations, shipping updates, and receipts
·Respond to customer service inquiries
·Send marketing emails (you may opt out at any time)
·Personalize your browsing and shopping experience
·Analyze usage to improve our platform
·Detect and prevent fraud, abuse, and security incidents
·Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information to data brokers or for profit. We share your information only with:

·Service providers: Stripe (payments), ShipEngine / UPS / FedEx (shipping), Resend (email), Twilio (text messages), Vercel (hosting), Supabase (database), Upstash (caching)
·Analytics: PostHog, Vercel Analytics — in anonymized or aggregated form
·Advertising partners (if you have opted in to marketing cookies)
·Law enforcement or government agencies when required by applicable law
·Business successors in the event of a merger, acquisition, or asset sale

All third-party service providers are contractually required to protect your information and use it only for the purposes we specify.

5. Data Security & Retention

We use industry-standard measures including TLS encryption, row-level security, and access controls. Payment data is processed entirely by Stripe — we never store raw card numbers. We retain personal information for as long as your account is active or as required by law. You may request deletion by emailing support@azivaa.com.

6. Your Privacy Rights

Depending on where you reside, you may have the following rights:

·Access — request a copy of the personal data we hold about you
·Correction — request that we correct inaccurate or incomplete data
·Deletion — request that we delete your personal data
·Portability — receive your data in a structured, machine-readable format
·Opt-out of sale / sharing — see the section below
·Non-discrimination — we will not penalize you for exercising your rights

To exercise any of these rights, email us at support@azivaa.com. We will respond within 45 days.

7. US State Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Montana, Indiana, or another US state with a comprehensive privacy law, you have additional rights including:

·CCPA (California): Right to know, delete, correct, portability, opt-out of sale/sharing, non-discrimination.
·VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), UCPA (Utah), TDPSA (Texas), MCDPA (Montana), ICDPA (Indiana): Right to access, correct, delete, portability, opt-out of targeted advertising, opt-out of profiling.

We do not sell your personal information in the traditional sense. However, sharing data with advertising partners may constitute a "sale" or "sharing" under certain state laws. You may opt out below.

8. Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA) and similar US state laws, you have the right to opt out of the sale or sharing of your personal information for targeted advertising. Use the preference center below to exercise this right instantly.

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9. Children's Privacy

AZIVAA is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Text Messages (SMS) & Mobile Information

If you opt in at checkout or in your account, we use your mobile number only to send the text messages you agreed to: order notifications and, if you chose it separately, marketing messages. We do not sell, rent, or share mobile numbers or SMS opt-in consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information is shared only with the service provider that delivers messages on our behalf (Twilio). We keep a record of your consent (the wording shown, the time, and the page) so we can prove it. Reply STOP to any message to opt out, or HELP for help.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our platform. Continued use of AZIVAA after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy, data access/deletion requests, or to submit a complaint: support@azivaa.com
AZIVAA LLC · Cypress, CA · USA